In field services, unverified work is unfinished work. MLS treats quality as a defined, checkable property of every site visit: criteria agreed up front, validated on site, and evidenced in the record.
Most field quality disputes are really definition disputes: nobody wrote down what done meant. MLS closes that at kickoff. Acceptance criteria, your standards, your labeling schemes, your evidence requirements, are captured into the runbook, and every site is checked against them before it is allowed to close.
Verification is not a survey after the fact. It happens on site, while the technician can still fix what verification finds.
What done means, per task type, agreed in writing with your team before scheduling begins.
Technicians work against the checklist, not memory. Deviations are flagged, never absorbed silently.
Work is checked against the criteria before the technician leaves, while remediation is still cheap.
Photos, serials, and notes are attached to the site record as the work happens.
Each site closes with a record your team, or your auditors, can inspect long after the visit.
The MLS operating cadence: kickoff, scope validation, site readiness, scheduling, technician coordination, status updates, escalation, quality verific...
Explore →Every MLS engagement runs as a managed project with a named lead, a working plan, structured communication, and verified quality at every site.
Explore →Scheduled, checklist-driven servicing that finds failures before your locations do, with condition reporting you can act on.
Explore →Send us your current acceptance criteria, or let us help you write them. Either way, every site gets verified against them.